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Starlink Internet: A Game Changer for South Sudan's Connectivity

28 October 2024 by
Starlink Internet: A Game Changer for South Sudan's Connectivity
SSD_CROWN INDIA
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Introduction

In an exciting development for South Sudan, Starlink, the satellite internet constellation project by SpaceX, has arrived in the country. Starlink aims to provide high-speed internet access to even the most remote corners of the world through a network of low Earth orbit (LEO) satellites. This breakthrough is poised to revolutionize internet connectivity in South Sudan, bringing numerous benefits to businesses, education, healthcare, and everyday life.


The Current State of Internet Connectivity in South Sudan

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South Sudan's internet infrastructure has long faced significant challenges. Limited coverage, high costs, and slow speeds have hindered digital progress and exacerbated the digital divide. Many rural areas remain disconnected, and even urban centers struggle with unreliable internet services. This connectivity gap impacts businesses, restricts access to online education, and limits the availability of critical information and services.


What is Starlink?

Starlink is an innovative project by SpaceX that leverages a constellation of LEO satellites to deliver high-speed internet globally. Unlike traditional satellite internet, which relies on satellites in geostationary orbit, Starlink's LEO satellites are much closer to Earth. This proximity reduces latency and increases speeds, offering a more reliable and faster internet connection.


The Impact of Starlink on South Sudan

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  • Improved Connectivity

Starlink's arrival promises to enhance internet access across South Sudan, especially in remote and underserved regions. With better connectivity, more people can participate in the digital economy, access online services, and stay connected with the rest of the world.

  • Economic Growth

Improved internet access can boost local businesses by enabling e-commerce, facilitating online transactions, and attracting foreign investments. Entrepreneurs and small businesses can expand their reach, tap into new markets, and improve their operations through better connectivity.

  • Educational Opportunities

Starlink can transform education in South Sudan by providing students with access to global educational resources and online learning platforms. Schools in remote areas can connect to the internet, offering students opportunities to learn and grow in ways previously unimaginable.

  • Healthcare Advancements

Telemedicine becomes a viable option with reliable internet access. Healthcare providers can consult with specialists remotely, access medical information online, and offer better care to patients in rural and underserved areas.

  • Social Benefits

Enhanced connectivity strengthens social ties within and outside the country. People can communicate more easily with family and friends, participate in social networks, and access a wealth of information and entertainment online.


Challenges and Considerations

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  • Cost

While Starlink offers numerous benefits, affordability remains a concern. The initial cost of the equipment and subscription fees may be a barrier for some households and businesses. It’s crucial to explore ways to make Starlink more accessible to a broader population.

  • Technical Requirements

Starlink requires specific equipment, including a satellite dish and modem. Setting up and maintaining this equipment may pose challenges, particularly in remote areas. Ensuring that users have the necessary technical support will be essential for widespread adoption.

  • Regulatory and Policy Issues

The rollout of Starlink in South Sudan will need to navigate various regulatory and policy landscapes. Government support and clear policies will be critical to facilitate the deployment and integration of this new technology.


Steps to Get Starlink in South Sudan

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1. Check Availability

Before proceeding, ensure that Starlink services are available in your area. Visit the Starlink website www.starlink.com and enter your location to verify coverage.

2. Pre-Order Starlink

If Starlink is available in your area, follow these steps to pre-order:

  • Visit the Starlink Website.
  • Enter Your Address: Provide your physical address to check service availability.
  • Place a Deposit: If available, place a deposit to reserve your Starlink kit. This deposit is typically refundable and will apply to your final purchase.
  • Wait for Confirmation: After placing your deposit, wait for an email confirmation with the expected delivery timeline for your area.
3. Obtain a Letter of No Objection (NCA)

Currently, you’ll need a "letter of no objection" from the National Communications Authority (NCA):

  • Visit the NCA Office: Go to "Juba, Juba-Nimule-Bor Junction, Ministry of ICT complex."
  • Submit a Request: Provide a copy of your ID and the invoice from Starlink to request the letter.
  • Visit the NCA website for more information nca.gov.ss.
4. Collect Your Starlink Device (DHL)

Once you have the letter of no objection, go to the DHL office to collect your Starlink device. No additional cost should be required for collection.

5. Receive Your Starlink Kit

Your Starlink kit will include:

  • A satellite dish (also known as "Dishy")
  • A Wi-Fi router
  • Power supply and cables
  • A mounting tripod or base
6. Set Up Your Equipment

Follow these steps to install your Starlink setup:

  • Find a Suitable Location: Choose an area with a clear view of the sky, free from obstructions.
  • Mount the Satellite Dish: Use the tripod or mounting base to secure the dish.
  • Connect the Cables: Attach the satellite dish to the power supply and Wi-Fi router with the provided cables.
  • Power On: Plug in the power supply to an outlet and turn on the system.
7. Activate Your Service

Once set up, you’ll need to activate your Starlink service:

  • Download the Starlink App: Available on both iOS and Android, the app guides you through activation.
  • Follow App Instructions: Use the app to connect to your Wi-Fi router and configure network settings. The app also helps with positioning the satellite dish for the best performance.



Summary of Starlink's Updated Service Rates in South Sudan

100 US dollar banknote

As of October 2024, Starlink has introduced several updates to improve satellite internet services in South Sudan, showing a strong commitment to boosting connectivity in the region. Key changes include:

1. Service Plan Renaming and Introduction
  • Residential Plan: Formerly called the “Standard” plan.
  • Roam Plan: Rebranded from “Mobile” for flexible connectivity.
  • New “Residential Lite” Plan: Aimed at offering more affordable options for casual users.
2. New Equipment Option
  • Mini Satellite Dish: Launched to provide more variety in equipment to meet diverse customer needs.
3. Price Adjustments
  • Residential Plan: Increased from USD 38.19 to USD 41.67 per month.
  • Priority Plans: Varied pricing updates:
    • Priority 40GB: From USD 55.12 to USD 59/month.
    • Priority 1TB: From USD 85.21 to USD 84/month.
    • Priority 2TB: From USD 169.66 to USD 167/month.
    • Priority 6TB: From USD 508.99 to USD 500/month.
  • Roam Plan: Increased from USD 55.11 to USD 83.33/month.
4. Detailed Plans Overview
  • Residential Plan: Priced at USD 41.67/month with speeds of 25-110 Mbps.
  • Priority Plan: Offers speeds of 50-220 Mbps with various data options (from 40GB to 6TB), priced from USD 59 to USD 500.
  • Roam Plan: USD 83.33/month for unlimited use or USD 400 for global coverage.

5. Local Resellers in Juba

To improve access for those without Visa or Mastercard, Starlink has partnered with four local companies as authorized resellers:

  • Juba Network Limited
  • African Conveyance Technologies
  • Connect Limited
  • Terranova ICT Ltd.

This strategic move enhances accessibility, enabling more individuals and businesses in South Sudan to leverage Starlink’s internet services effectively.


Conclusion

Starlink’s arrival in South Sudan marks a significant milestone in the country’s digital journey. By bridging the connectivity gap, Starlink has the potential to drive economic growth, enhance educational opportunities, improve healthcare, and strengthen social connections. As South Sudan embraces this technological advancement, the future looks brighter, more connected, and full of possibilities. 


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